We all like to have a chat with friends from time to time. Recent research has shown that this is not only a good thing to do, but that conversation – particular types of conversation – can actually make us smarter. It has been shown that conversations can improve the performance of groups and help us to be more innovative, as well as make us individually more capable at problem-solving. This article describes how meaningful conversations can be used to improve knowledge sharing and business outcomes, and summarises five rules for more innovative meetings.
As posted here before, I wrote a version of The Innovation Conversation a while ago for the Ark Group report Innovation and Transformation Through Knowledge Management, edited by Evie Serventi. This article is now available for download from this site.
Since then, a slightly condensed version of the article has also been published in the May 2014 issue of iKnow – The Magazine for Innovative Knowledge Workers. This magazine is issued twice a year by the Institute for Knowledge and Innovation – South-East Asia (IKI-SEA).
This time, my piece is presented as part of Conversation – An Overlooked Technology, a collection of articles on organisational conversation, guest-edited by David Gurteen for this issue of iKNOW. David explains the background of this work on his site.