Later today I’m speaking at Knowledge transfer in a digital age – a free Information Awareness Month event in Melbourne, jointly promoted by a number of organisations in the “records, archives, library and information management community”.
I am presenting an updated version of the Knowledge Transfer Toolkit presentation – read more about the background on this site, including this recently published article. The outline of the presentation is as follows:
Building and managing a knowledge transfer program:
How do you encourage technical experts to share their knowledge with others in the organisation that need it to do their jobs? How do you maintain currency and accuracy? This case study presentation will explain how to build a successful knowledge transfer toolkit.
- Encouraging knowledge-sharing behaviours
- Building a program-managed multimedia toolkit, comprising content, communication, learning and social media
- Governance – keeping content up to date
- Engaging the target audience in improving content
- Using social media principles to build trust and engagement
View or download the slide pack on SlideShare here.