CPA Congress – Navigate the New

I will be presenting two sessions at the CPA Congress in Melbourne next Monday. 

Congress

The Slide Packs are now available on SlideShare – they are:

Knowledge Transfer Toolkit Program

This case study outlines how to capture knowledge from a team of experts and make it available to a non-expert target audience.

A managed program approach is used to bring together all of the (traditionally separate) threads of content management, communications and learning to form a coherent, flexible knowledge transfer toolkit. A key element in putting this program into place is to encourage the required behaviours of all participants, including promoting knowledge sharing.

Using social media as a business tool

Topics covered are:

  • Trust and openness –the new paradigm for engagement
  • The importance of people and personality
  • Evaluating the benefits, risks and challenges
  • Existing channels and new strategies
  • Practical examples of social media

One comment

  1. To any CPA Congress attendees reading this after today’s presentations – I referred to the fact this these two topics are included in the CPA Program – Professional Level elective segment “Contemporary Business Issues” (available from semester 2, 2010). You can read more about this here.

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