Archive for the 'Motivation' Category

The Business Adventure

Keith March 9th, 2010

Adventures are not adventures if there isn’t a degree of danger and uncertainty about them. – Ewan McGregor

Adventure

While in Blackwood this weekend, we drove into Trentham for a visit.

There was a group of motorcyclists in town, and I struck up a conversation with one (who was riding a very nice touring BMW). He was preparing to take part in the “2010 Long Ride”, an event to raise funds for prostate cancer research in Australia, in which he and others will be riding from Melbourne to Darwin via New South Wales and Queensland – a distance of over 4,000 km.

I talked about my 1980 trip across the Nullarbor from Melbourne to Karratha, WA. On this trip, I travelled 5,000 km in six days on a GSX 750 Suzuki (and home again at a slightly slower rate).

Crossing the Nullarbor

This put me in mind of “Long Way Round” – Ewan McGregor and Charley Boorman’s epic 2004 motorcycle ride across Europe, Russia and North America. I have recently watched this on DVD, and have now just started reading the book. Inspiring stuff!

Thinking about this on the way home, I also thought about some of the other things I had heard about adventuring from Nick Farr at a recent CPX meeting.

Climbing Everest is pretty serious stuff. Here are some of the thoughts that I tweeted from Nick’s presentation:

  • The number of deaths on Everest is 8% of the number of summiteers.
  • A dream becomes a goal when you start actively planning it.
  • Success requires taking risks.
  • Failure teaches that taking risks is crucial.
  • Failure provides an experience you can’t buy.

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Trampoline presentation

Keith October 24th, 2009

I’ll be off to trampoline in just a few hours, with the intention of doing a presentation on “The Idea Monopoly?” I have blogged on this topic before, and you can see the slide pack on SlideShare here.

The topic of organisational change – and getting people more involved in it – is something I have been becoming quite passionate about for a while now.  This presentation at trampoline will be the first time I have presented on the topic. I intend to develop this work, and its linking themes, in time to come.  I am currently playing with a new term for this – “orgsourcing”. You heard it first here!

Life Explained

Keith September 30th, 2009

OK, so it’s not original – but I rather like it. Received by email from my son:

A boat docked in a tiny Mexican fishing village. A tourist complimented the local fishermen on the quality of their fish, and asked how long it took him to catch them.

“Not very long.” they answered in unison.

“Why didn’t you stay out longer and catch more?”

The fishermen explained that their small catches were sufficient to meet their needs and those of their families.

“But what do you do with the rest of your time?”

“We sleep late, fish a little, play with our children, and take siestas with our wives. In the evenings, we go into the village to see our friends, have a few drinks, play the guitar, and sing a few songs. We have a full life.”

The tourist interrupted, “I have an MBA from Harvard and I can help you! You should start by fishing longer every day. You can then sell the extra fish you catch. With the extra revenue, you can buy a bigger boat.”

“And after that?”

“With the extra money the larger boat will bring, you can buy a second one and a third one and so on until you have an entire fleet of trawlers. Instead of selling your fish to a middle man, you can then negotiate directly with the processing plants and maybe even open your own plant. You can then leave this little village and move to Mexico City, Los Angeles, or even New York City! From there you can direct your huge new enterprise.”

“How long would that take?”

“Twenty, perhaps twenty-five years.” replied the tourist.

“And after that?”

“Afterwards? Well my friend, that’s when it gets really interesting,” answered the tourist, laughing. “When your business gets really big, you can start buying and selling stocks, and make millions!”

“Millions? Really? And after that?” asked the fishermen.

“After that, you’ll be able to retire, live in a tiny village near the coast, sleep late, play with your children, catch a few fish, take a siesta with your wife and spend your evenings drinking and enjoying your friends…”

And the moral of this story is: know where you’re going in life – you may already be there!

The child inside

Keith October 31st, 2008

“We go on being children, regardless of age, because in life we are always encountering new things that challenge us to understand them, instances where a practiced imagination is actually more useful that all laboriously acquired knowledge.” – Milan Kundera.

This is quoted from an essay by Shaun TanPICTURE BOOKS: Who Are They For?

C S Lewis has also written (in the Narnia chronicles) on the importance of retaining a child’s view of the world.  (Not to mention the biblical injunctions.)

I have recently completed the StrengthsFinder assessment.  The accompanying book by Marcus Buckingham and Donald Clifton provides a brief description of how the human brain develops.  We are born with “a hundred billion neurons”, and we keep “about that many up until late middle age.” More importantly, these neurons form connections – synapses – with each other.

By the age of three, “each of your hundred billion neurons has formed fifteen thousand synaptic connections with other neurons.”  But from this age, these connection start to fall into disrepair.  “… between the ages of three and fifteen you lose billions and billions of these carefully forged synaptic connections.  By the time you wake up on your sixteenth birthday, half your network is gone.”

This may not be final – there has been some recent work on brain plasticity (by Norman Doidge in The Brain That Changes Itself) – but it appears that in general the connections within our brain do not change appreciably after that age.

However, Buckingham and Clifton state that our effectiveness depends on how well we capitalise on our strongest connections; the point of the book and assessment.

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How not to apply for a job

Keith September 20th, 2008

I was reading somewhere online the other day about mistakes people make when applying for jobs. It reminded me of one episode some years ago – back when I was working in IT, and leading a small team.

Most times when we recruited new staff the process was fairly uneventful. Where it got interesting was the time that we advertised a new vacancy only about six months after a previous one.

The job descriptions for the advertised roles were pretty much the same each time. I noted that one of the applicants for the second vacancy was a guy that we didn’t even short-list for the first one. Let’s call him Mike.

Mike just didn’t seem to have what we were looking for the first time. When he applied the second time, he called me and said that he wouldn’t send me a copy of his CV, because he had: “already sent me one six months ago”.

I’m not sure that I was able to say much for the rest of the phone call. I also never found out if Mike was surprised when he again failed to make the short list…

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What about the workers?

Keith August 28th, 2008

Now everybody wants one:

Mistake makes ‘iPhone girl’ a celebrity

“A Chinese factory worker has become a celebrity after her smiling face was accidentally loaded onto an Apple iPhone and shipped to the other side of the world, her employer has said.

“The unidentified worker flashed a smile and made a peace sign to a co-worker whose job was to test the device’s camera in the southern city of Shenzhen, said a spokesman for Foxconn, which assembles the phones for Apple.  The woman’s colleague apparently forgot to delete the photo from the phone, which was sold to a consumer in Britain, who posted it [to MacRumors.com] on the Internet, Foxconn spokesman Liu Kun told AFP on Wednesday.”

Apparently Apple have no plans to adopt this as standard practice, but this raises an interesting question:

“As one person wrote in an Internet post: ‘It would be great for every Chinese worker who makes your iPhones to take a snap of herself or her factory friends … a hello from a person you would never otherwise meet.  Globalisation in practise.’”

A new social networking technology?

Monkeys – a reflection on how we do things

Keith August 7th, 2008

Start with a cage containing five monkeys.

Inside the cage, hang a banana on a string and place a set of stairs under it.  Also, set up a system of cold water sprinklers over the whole cage.

Before long, a monkey will go to the stairs to climb towards the banana.  As soon as he touches the stairs, spray all of the monkeys with cold water. The monkey will leave the banana alone and try to get away from the water.  Turn off the spray.

After a while, another monkey will make an attempt with the same result. Pretty soon the monkeys will get sick of getting wet, and will stop any of the monkeys from attempting to climb the stairs, even though no water sprays them.

Keep this up for several days.

Now, remove one monkey from the cage and replace it with a new one.

The new monkey sees the banana and wants to climb the stairs. To his surprise, all of the other monkeys attack him. After another attempt and attack, he knows that if he tries to climb the stairs, he will be assaulted.

Next, remove another of the original five monkeys and replace it with a new one. The newcomer goes to the stairs and is attacked. Even the previous newcomer takes part in the punishment with enthusiasm. Likewise, replace a third original monkey with a new one, then a fourth, then the fifth.

Every time the newest monkey takes to the stairs, he is attacked.

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Diversity, creativity and innovation

Keith July 31st, 2008

“Every really good creative person in advertising whom I have ever known has always had two noticeable characteristics. First there was no subject under the sun in which he [sic] could not easily get interested – from, say, Egyptian burial customs to modern art. Every facet of life had fascination for him. Second, he was an extensive browser in all fields of information.”
 - James Webb Young in A Technique for Producing Ideas (1965)

There have been a number of discussions on and off about what makes a good knowledge manager.  In various discussions, I have always been interested to note the amazing range of backgrounds people come from – and usually a somewhat chequered career path – to get to this point.  Personally, I have come via an IT degree, Project Management, Telecoms Consultancy, with a dash of adult learning and communications thrown in.

As “knowledge management” is such a broad church, there are a range of disciplines such as librarianship, information management, content management and IT that you would expect to see, but why are there so many zoologists now working in KM?  I must admit that I haven’t met too many in the field from an advertising background (as per the quote above – highlighted in actKM a while ago), but these fields may well share a preference for diversity – and creativity. 

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Where Underpants Come From

Keith June 19th, 2008

Just heard an interesting interview on the radio.  The subject was Joe Bennett, who has recently published a book called: Where Underpants Come From.  You can read more about the book in an article in New Zealand’s Dominion Post

Apparently, Bennett looked at the “Made in China” tag in his new undergarments one day, and decided to find out more.  This led him on a rather strange journey to China, and into Chinese history.

The thing that caught my attention was a story he told of one incident during the journey. 

As I remember the story, he was eating in a small restaurant in a lane-way in a Chinese city.  He was the only tourist in the restaurant, among 30 or 40 Chinese customers. The others in the restaurant fairly quickly noticed his entire lack of ability to eat with chopsticks.  He was “spreading food all over the restaurant, and not eating anything”.  Everyone was very good-natured about it, and some began to laugh at his predicament.  He laughed with them.  One came over and gave him instructions on eating with chopsticks.

By the end of the meal, even though he spoke almost no Chinese, and the other diners little English, they were all laughing and joking together. When he left the restaurant, everyone said goodbye to him.  The waitress even followed him out onto the street to return his tip.

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A new journey begins

Keith April 7th, 2008

“It’s a dangerous business, Frodo, going out your door.  You step onto the road, and if you don’t keep your feet, there’s no knowing where you might be swept off to.”  – J. R. R. Tolkien

Where does the KM function ideally belong in an organisation?  This is the topic of a recent discussion on actKM.  I have been working in KM in Telstra for about eight years.  The role of my team is to make it easy for our business sales people to access the knowledge they need to sell our products, services and solutions.  Over this time, the migration of the team through the organisation has been as follows:

  • Sales (in a specialist sales/technical area)
  • Marketing
  • Sales (in “Sales Programs”, with the communication group)
  • Marketing (with the Campaign Build function)
  • Business Operations (for six months, where I was the only member of the original team remaining)
  • Sales Excellence (with the Sales communications, training and other support groups)
  • Enterprise Learning (over the last six months or so)

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