Archive for the 'KM Aus 07' Category

KM Aus – Who said…

Keith August 21st, 2007

There is a good summary of blog posts about KM Australia from James Dellow on the NSW KM Forum site.

You can see all my posts filed in the KM Aus 07 category here.

The vendor conundrum

Keith July 31st, 2007

There are some more good comments on KM Australia from Serena Joyner on the NSW KM Forum blog. 

Serena raises the perennial question of how to cope with vendor presentations at such major events.  KM is about people, but I think that most of us agree that many (although certainly not all) KM initiatives require some technology to support them.  Events like this need funding from vendors to make them possible (or they will come with much higher fees).  The vendors need to see some return on this investment, so they need a speaking spot.

The result is two entirely different types of presentation.  One from the viewpoint of people (and these may be either actual case studies or may be more about possibilities and research) and the other from the viewpoint of IT systems. 

Ark did concentrate on having the vendors present much more from a Case Study point of view this year, which did help.  But one vendor case study presentation that stuck in my mind still tended to focus much more on the actual system implementation and rollout than on the business situation that the technology solution was intended to address.

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The digital tribe

Keith July 27th, 2007

Some more thoughts from KM Australia

  • One of the speakers (I didn’t note which one!) gave a brief case study of the new employee using instant messaging to contact her friends outside the company for help with IT and other issues, because she knew that she would get an easier and quicker response than using internal support services.  Cheryle Walker from NAB talked about the learning team that uses a wiki set up outside the firewall, as they couldn’t get what they needed internally.  After having worked in a pure IT role for about five years some time ago, I am coming to have some sympathy for the Dilbert view of the “Preventer of Information Systems”.
  • The personalisation of value creation is happening.  Apparently over 13,000 people in Deloitte are now using Facebook.  Is this yet another example of people working outside organisations to get things done?  I would be interested to know more about what they are actually doing with it, and what the benefits are…
  • David Snowden took great delight in stirring us all up with his opening keynote.  As mind expanding as ever!  It was interesting watching how other speakers coped with some of David’s thoughts.  Another variation on “I only know what I know when I need to know it”:  the problem with building a knowledge-sharing culture is that critical knowledge can only be shared at the time that it is needed.  To me, this highlights more than ever the need to facilitate connections between people.

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The two things wrong with the world

Keith July 23rd, 2007

A highlight from KM Aus – Michel Bauwens on “Peer to Peer – the new paridigm for social innovation” (my paraphrase):

“There are only two things wrong with the world today. We treat nature as if it was infinite; and we limit the immaterial world by imposing artificial scarcities (such as copyrights). Let’s swap this around. Let’s swap material accumulation for intellectual and artistic accumulation.”

See more on Michel’s site.

KM Australia

Keith July 23rd, 2007

Well, here I am. It seems to have come up all of a sudden! If you’re visiting Ark Group’s  KM Australia in Sydney today or tomorrow, track me down and say hi! I’m not speaking this year, just listening and learning.