Archive for the 'Innovation' Category

The Innovation Conversation

Keith May 26th, 2014

We all like to have a chat with friends from time to time. Recent research has shown that this is not only a good thing to do, but that conversation – particular types of conversation – can actually make us smarter. It has been shown that conversations can improve the performance of groups and help us to be more innovative, as well as make us individually more capable at problem-solving. This article describes how meaningful conversations can be used to improve knowledge sharing and business outcomes, and summarises five rules for more innovative meetings.

iKnow Cover

As posted here before, I wrote a version of The Innovation Conversation a while ago for the Ark Group report Innovation and Transformation Through Knowledge Management, edited by Evie Serventi. This article is now available for download from this site.

Since then, a slightly condensed version of the article has also been published in the May 2014 issue of iKnow – The Magazine for Innovative Knowledge Workers.  This magazine is issued twice a year by the Institute for Knowledge and Innovation – South-East Asia (IKI-SEA).

This time, my piece is presented as part of Conversation – An Overlooked Technology,  a collection of articles on organisational conversation, guest-edited by David Gurteen for this issue of iKNOW. David explains the background of this work on his site.

The conversation continues

Keith February 5th, 2013

“Recent research has shown that conversation is important for improving innovation. It has also been found that conversation improves group and individual performance and knowledge sharing. This article will address some of the principles of innovation and how conversational techniques can be harnessed to improve business outcomes.”

My previous article on The Art of Conversation has now been updated and published as a chapter in the Ark Group report Innovation and Transformation Through Knowledge Management, edited by Evie Serventi. This version is repitched as The innovation conversation. This came along just after I presented on the topic at KM-UK in London in June last year.


Update Aug 2020: It appears that copies of the report are no longer available from Ark Group. Use the link above to download a copy from this site.

Other chapter authors in this report included Dave Snowden, Stephanie Barnes, Debra Amidon and Nick Milton.