Archive for the 'About' Category

The AcKnowledge Urban Challenge

Keith January 7th, 2014

Are you leading an organisation in Melbourne? Looking for a good, fun team-building event? How well do you know Melbourne? Try the AcKnowledge Urban Challenge!

melbourne

What is it?

The AcKnowledge Urban Challenge is part race, part scavenger hunt and part puzzle. Armed with a clue sheet, map and a list of questions, your people will attempt to find locations and solve challenges across the Melbourne CBD, in teams of four to six, over two hours.

This event is a game of strategy that involves walking, teamwork and using collective brainpower to plan a route around the city. At the locations, they will solve puzzles – including trivia, history, mathematics, geography and observation – and perform a few light physical endeavours.

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Comms, KM and Conversation

Keith April 25th, 2012

Seems I’ve been featured in IABC Victoria online properties three times recently.

I was interviewed in March on The link between comms and knowledge management for the chapter blog, and I was profiled in the February Connect newsletter.

Now I am the subject of an article published on the main web site – Tweak your business conversations to achieve more, highlighting the topic that has been discussed on this blog before, and mentioning my upcoming appearance at KM-UK in London in June.

What’s a KM guy like me doing in a comms place like the IABC?

Keith March 21st, 2011

I have just written a guest post for the IABC Vic Chapter blog. It summarises why I see a strong connection between KM and communications, with a bit of history on my membership of the IABC.  It also touches on why it is important to maintain an interest in fields outside your own core expertise. Have a read.

Engage, Energise, Empower

Keith March 15th, 2010

For some time I have been working with a team of highly-skilled consultants in a business consultancy group called “The 3e Factor”.  A new website for the group has just gone live. 

The 3e Factor is an innovative management consultancy specialising in business transformation, leadership development, and recruitment services, with its head office in Melbourne, Australia. Our focus is: Transforming Strategic Thinking into Reality by Developing Corporate Capability.

Have a look at the site, and browse the capabilities of the consultants working with the group.

Please feel free to contact me or The 3e Factor  if you would like to know more.

The Business Adventure

Keith March 9th, 2010

Adventures are not adventures if there isn’t a degree of danger and uncertainty about them. – Ewan McGregor

Adventure

While in Blackwood this weekend, we drove into Trentham for a visit.

There was a group of motorcyclists in town, and I struck up a conversation with one (who was riding a very nice touring BMW). He was preparing to take part in the “2010 Long Ride”, an event to raise funds for prostate cancer research in Australia, in which he and others will be riding from Melbourne to Darwin via New South Wales and Queensland – a distance of over 4,000 km.

I talked about my 1980 trip across the Nullarbor from Melbourne to Karratha, WA. On this trip, I travelled 5,000 km in six days on a GSX 750 Suzuki (and home again at a slightly slower rate).

Crossing the Nullarbor

This put me in mind of “Long Way Round” – Ewan McGregor and Charley Boorman’s epic 2004 motorcycle ride across Europe, Russia and North America. I have recently watched this on DVD, and have now just started reading the book. Inspiring stuff!

Thinking about this on the way home, I also thought about some of the other things I had heard about adventuring from Nick Farr at a recent CPX meeting.

Climbing Everest is pretty serious stuff. Here are some of the thoughts that I tweeted from Nick’s presentation:

  • The number of deaths on Everest is 8% of the number of summiteers.
  • A dream becomes a goal when you start actively planning it.
  • Success requires taking risks.
  • Failure teaches that taking risks is crucial.
  • Failure provides an experience you can’t buy.

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Who are you?

Keith February 23rd, 2010

There was some recent discussion at actKM about automated online profiling systems.  These systems trawl the net collecting information on people by name, and put together a “profile” of the person.  This can have interesting results.  A single person can end up with multiple disconnected profiles; or many people with similar names may find themselves merged into a single profile.

Some of these systems allow you to take control of your profile, and edit and update it.  The business models used by these sites can also be interesting.  Some are free, and offer premium services for a fee.  Some only allow you to take control of your profile for a certain fee. The information collated on the site may include details that are correct or incorrect; and the information may be current or out of date.

One that I have registered with is ZoomInfo, which allows me to log in and take control of my profile free of charge. I have been able to clean up the information there – although since my first clean-up, a heap more out-of-date info has been added, and a second profile created based on a mere mention of my name on another site with a link to a blog post here.  I have been able to easily merge this in to my existing profile. (Although some of the changes I made today may still take some time to appear on the site!) The site also keeps cached copy of the content that they found my name in – some of which is now up to four years old, and no longer exists at the original site. It seems that although I can edit my profile, I have no control over what out-of-date info they store about me in their cache. 

This has mostly been a positive experience, although I don’t remember seeing a lot of security to stop anyone else (whether of the same name or not) taking control of a profile.

I did once have a similar experience with a site called “Spock”, which seems to now have been subsumed into “Intelius“, purporting to be “The world’s largest and most accurate public record source.”  Although this does still provide links to some relevant sites on the search results, it no longer gives me any control over a profile, and all of the  “more detail” links refer to a name only vaguely like mine, and all results are within the USA. This seems to me to be a rather limited view of “the world” – as I understand it, the USA only accounts for 4.5% of the world’s population (according to the US Census Bureau).  However, for those in the USA, the sort of information stored here can supposedly include criminal records and “background checks”, which you have no apparent control over. 

This trend highlights the great benefit of occasionally searching for your own name on the net – that’s how I found out about ZoomInfo. It’s worth occasionally finding out what others are saying about you online. However, this is easy for someone with a name like mine – a Scottish first name and a French surname. So far as I know, I am still the only “Keith De La Rue” on the net. I pity all the “John Smiths” out there, and those with names of similar popularity of other ethnicities. (The secret is to choose your parents wisely – or change your name!) 

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Capabilities

Keith April 7th, 2009

How do you define what you do? Particularly when the main thing you do is something as potentially nebulous as “Knowledge Management”?

In order to clarify the consultancy services that AcKnowledge Consulting is offering to the market, I have drafted a collection of Capability Statements. A Capability Statement is normally a fairly straightforward document, outlining a technical function that can be delivered by an organisation – particularly one operating in an area like IT outsourcing. This is fine where the technical capability is readily understood by all concerned.

The main area  of this consultancy service is Optimising organisational efficiency by effectively managing and delivering the knowledge required to meet business demands – with a particular focus on meeting the demands of a sales force. This could be summarised as “Knowledge Management for Sales”, but the term “Knowledge Management” can mean many different things. Accordingly, I have developed a slightly different format for my Capability Statements, as follows:

  • The Business Situation – an outline of the needs of a particular function or group within an organisation.
  • The Challenge – some specific issues in this area that require attention, or that are presenting a problem.
  • Where AcKnowledge Consulting can help – an outline of some of the specific ways that AcKnowledge Consulting can address these issues.
  • Why AcKnowledge Consulting? – some supporting information on relevant experience that can be brought to bear in this situation, including testimonials from clients as appropriate.

These documents are written on a single page for each capability.  For an example, see the Knowledge Transfer Capability Statement.  The current list of capabilities and statements is available on the About page on this site.

I welcome any feedback or comments on these statements, and how useful you may find them for understanding the services described.

Nostalgia – it ain’t what is used to be

Keith November 3rd, 2008

I have just been along to a reunion at my old school – Colac High School, in western Victoria.  I have only ever been to one of these before, and that was a long time ago.  All the more interesting this time, as this will be the last reunion at that campus, after something like 96 years of a school on that site.  A new, single campus is now taking over from the two original government schools – once the High and Tech schools.

It was an interesting experience.  Trying to recognise people after all these years was particularly interesting.  Some of the school-ground and buildings seemed almost identical to what I remember.  Some of the buildings do seem much smaller than I remember, too!  The old back-stage lighting control room in the hall was boarded up! I spent many happy hours there… Some of the locations brought back poignant memories, one of which I have written about here

I met a few of my classmates.  It was interesting comparing notes on the events of the intervening years.  I didn’t really ever engage with school much, or with many of the people there.  It was great to be able to effectively start off all over again with the people that I did meet. I may be in touch with some of them again.  I even met an old family friend, who had apparently once been a student there.

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Self-promotion in 140 characters

Keith October 25th, 2008

Problogger has asked for readers to write about their own blogs – in the character limit of a Twitter message.  This is running as an experiment over this weekend, and the messages are being posted as comments on the post.

Here’s mine:

Knowledge, communication, storytelling, language, learning, social media; with a dash of Zen. Oh, and consultancy and a big black cat.

If you are here because you read this, then you can read about the big black cat here.

You’ll find the Zen posts here.

Practice makes perfect

Keith September 25th, 2008

I wrote earlier this year about “Practice, Communities and Technology“.  This post stressed the importance of the “practice”: 

For a CoP to be successful, the community must become part of the practice itself… the community needs to become part of how they do their job.

People in an organisation will just not do things that aren’t part of their job accountability and that they see no point in doing. 

Just today I hit on a really neat metaphor to illustrate this…

Ares

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