Archive for February, 2013

The conversation continues

Keith February 5th, 2013

“Recent research has shown that conversation is important for improving innovation. It has also been found that conversation improves group and individual performance and knowledge sharing. This article will address some of the principles of innovation and how conversational techniques can be harnessed to improve business outcomes.”

My previous article on The Art of Conversation has now been updated and published as a chapter in the Ark Group report Innovation and Transformation Through Knowledge Management, edited by Evie Serventi. This version is repitched as The innovation conversation. This came along just after I presented on the topic at KM-UK in London in June last year.

Report

The report can be ordered from Ark Group here. You can also see the contents listing and a summary here.

Other chapter authors in this report include Dave Snowden, Stephanie Barnes, Debra Amidon and Nick Milton.