Tool Time

Keith June 18th, 2010

I wrote here some time ago (almost two years!) about Patrick Lambe’s KM Method Cards.  This is a pack of quick reference cards covering 80 approaches, methods and tools that can be used in Knowledge Management planning, assessments and implementations. You can get the cards from the Straits Knowledge online store.

I finally had a chance to use them in a guest lecture I delivered recently at Victoria University (where my son was doing a KM unit as part of his business Master’s degree).

In essence, it was used to support a presentation on KM technology, tools and techniques.  The full slide pack for the lecture is on SlideShare.

The first part of the lecture gave a general overview of KM tools and a case study scenario – an outline of the environment and cultures of a business where a KM program was introduced.  The students were then split into four groups, and cards were distributed to the groups.  Each group was then asked to select the approaches, methods or tools that they considered would be the most appropriate to address the case study scenario.

After the selections were made and presented, the choices were then discussed.  The remainder of the lecture covered the tools actually used in the case study, with further discussion of how the students’ choices matched the real-world example.

Of course, there are no absolute “right” or “wrong” answers in this exercise – it’s the conversation that is most important! The main point is for the students to become more familiar with KM approaches, methods and tools, and to think through which would be most helpful in a given scenario.

For the full details, see the description on the wiki.

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