Free advice for new Knowledge Managers

Keith October 29th, 2008

Several attendees at the actKM conference were interviewed about what advice they would give to people new to the field of KM. You can now listen to their advice on the actKM site!

Matt Moore interviewed several people: Mark Schenk, David Gurteen, Arthur Shelley, Graham Durant-Law, myself and Cory Banks.

My favourite comment in these interviews was from David Gurteen, paraphrasing: “There is no KM strategy; only business problems that we can use KM tools to solve.”

My advice (at 5:58 into the recording) is about the “middle-out” approach that we used for developing our KM strategy at Telstra.

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