Rumours of the death of KM exaggerated

Keith July 21st, 2008

This will be the first of a few posts directly from the floor of Ark Group’s KM Australia 2008.

(For all posts on this topic, see the KM Aus 08 category.)

The show started on a good note. Arthur Shelley asked for a show of hands from the audience to indicate all those from organisations that are increasing their investment in Knowledge Management. Over half of the audience of around 150 put up their hands.

This is definitely good news!

Sad news from Ark, though – Kylie is moving on! (Good news for Kylie, though – congratulations!)

Interesting keynote from Hideo Yamazaki. Japanese companies previously had very effective social networks, but the focus on efficiency in the 1990s destroyed this. This loss of “shared feelings” has destroyed trust, and thus reduced knowledge sharing.

The current awakening in the west to the importance of networks and trust means that we all now need to go back to where Japan already was for hundreds of years…

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